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Hydro One:
Enterprise Architect Governance
Website Redesign

May 2024 - August 2024

Background

I was given the incredible opportunity to coop at Hydro One, Ontario’s largest electricity transmission and distribution service provider. During my 4 months as a Design and Communications Assistant, I worked in the Business Solutions division with the Enterprise Architecture Governance Team.

 

I was given various tasks from creating templates, graphics, and presentations to reviewing documents and procedures. However, my main task was to redesign their internal Enterprise Architecture Governance site

User Research

"Pictures are overwhelming"

- Solution Architect

"Not sure where to begin"

- Business Architect

"LOTS of information"

- Solution Architect

"Titles are misleading"

- University Coop Student

"No logic to grouping"

- UX/UI Designer/Developer

"Confusing sections"

- UX/UI Designer/Developer

User Pain Points

1. Difficult ease of navigation
2. Outdated graphics
3. Text is not searchable
4. Confusing format and layout
5. Imagery provides no relevance
6. Site is inconsistent

Stakeholder Requirements

1. Make content searchable
2. Easy to edit and modify
3. Keep it simple

4. Align with Hydro One guidelines
5. Functional

Old User Flow.png
New User Flow (1).png
Design Guidelines.png

Wireframes

Before and After

Homepage

image 16.png
New EAG Home 1 (1).png

Graphics

image 16 (1).png
image 17.png
image 18.png
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