Hydro One:
Enterprise Architect Governance
Website Redesign
May 2024 - August 2024
Background
I was given the incredible opportunity to coop at Hydro One, Ontario’s largest electricity transmission and distribution service provider. During my 4 months as a Design and Communications Assistant, I worked in the Business Solutions division with the Enterprise Architecture Governance Team.
I was given various tasks from creating templates, graphics, and presentations to reviewing documents and procedures. However, my main task was to redesign their internal Enterprise Architecture Governance site.
User Research
"Pictures are overwhelming"
- Solution Architect
"Not sure where to begin"
- Business Architect
"LOTS of information"
- Solution Architect
"Titles are misleading"
- University Coop Student
"No logic to grouping"
- UX/UI Designer/Developer
"Confusing sections"
- UX/UI Designer/Developer
User Pain Points
1. Difficult ease of navigation
2. Outdated graphics
3. Text is not searchable
4. Confusing format and layout
5. Imagery provides no relevance
6. Site is inconsistent
Stakeholder Requirements
1. Make content searchable
2. Easy to edit and modify
3. Keep it simple
4. Align with Hydro One guidelines
5. Functional